Refund & Return Policy | Mrs Boats Accessories
Effective Date: Jan 2, 2024
At Mrs Boats Accessories, we prioritize customer satisfaction with our premium inflatable boats, fishing kayaks, stand-up paddle boards, outboard motors, and marine accessories. Our Refund and Return Policy ensures a seamless experience, compliant with Google policies and U.S. consumer protection regulations.
✅ Eligibility for Returns
We accept returns on most new, unused items within 30 days of delivery for a hassle-free boating gear shopping experience.
Returnable Items
Inflatable Boats: Unused, uninflated, in original packaging
Fishing Kayaks: Unwatered, undamaged, in original packaging
Stand-Up Paddle Boards: Unused with accessories intact
Marine Accessories: Unopened and unused
Outboard Motors: Unused, not fueled
🚫 Non-Returnable Items
Used or water-damaged boats or kayaks
Fueled outboard motors
Customized or clearance items
Gift cards
“Final Sale” items
📦 Return Conditions
Return Window: 30 days from delivery
Condition: Unused, unopened, in original packaging
Restocking Fee: 15% may apply for opened items
Return Shipping: Customer pays unless item is defective/damaged
Return Authorization: Required – contact info@mrsboats.com for RMA #
💸 Refund Process
Refunds are issued to the original payment method (e.g., credit card, PayPal) within 5–10 business days after we receive and inspect the item. You’ll receive an email confirmation when the refund is initiated for your marine equipment.
🔁 Exchanges
Need a different inflatable boat, kayak, or paddle board? Contact us at info@mrsboats.com with your order number for an exchange on eligible boating accessories.
📷 Damaged or Defective Items
For damaged or defective marine gear:
Contact us within 48 hours of delivery
Provide photos/videos of damage and packaging
We’ll replace the item or issue a full refund at no cost
📊 Delivery & Return Table
Product Category | Return Window | Condition Required | Refund Method | Return Shipping | Restocking Fee |
|---|---|---|---|---|---|
Inflatable Boats | 30 Days | Unused & sealed | Original Method | Customer Pays* | 0–15% |
Fishing Kayaks | 30 Days | New, unwatered | Original Method | Customer Pays* | 0–15% |
Paddle Boards | 30 Days | New, unused | Original Method | Customer Pays* | No |
Outboard Motors | 30 Days | Not fueled or used | Original Method | Customer Pays* | Yes |
Marine Accessories | 30 Days | Sealed/Unopened | Original Method | Customer Pays* | No |
Mrs Boats Accessories covers return shipping for defective, damaged, or incorrect items.
📬 How to Start a Return
Email info@mrsboats.com with your order number, item name, and return reason.
Receive a Return Authorization (RMA) and instructions within 24–48 hours.
Ship the item to the provided address.
Refunds or exchanges are processed upon receipt and inspection.
🚚 Return Address
Mrs Boats Accessories – Returns Department
1591 Sea Gull Dr, Titusville, FL 32796, USA
🧭 Contact Us
Questions about inflatable boat returns, fishing kayak refunds, or paddle board exchanges? Reach out:
📧 Email: info@mrsboats.com
📞 Phone/WhatsApp: +1 (504) 920-0732
🕒 Hours: Monday–Friday, 9 AM–5 PM EST
Shop confidently with Mrs Boats Accessories for top-quality marine accessories, inflatable watercraft, and reliable return policies.
