Shipping Policy for Mrs. Boats

At Mrs. Boats, we are committed to delivering your boating accessories, safety equipment, and marine products quickly and reliably across the United States. This Shipping Policy outlines our shipping methods, costs, and delivery times, ensuring transparency and compliance with Google Merchant guidelines. For a seamless shopping experience, please review the details below.

1. Shipping Overview

• Destinations: We ship to all 50 U.S. states, including Alaska and Hawaii. Additional fees may apply for oversized items or remote locations.

• Carriers: We partner with trusted carriers such as USPS, UPS, and FedEx to ensure secure and timely delivery.

• Free Shipping: Free standard shipping is available on orders over $1000.00 (excludes oversized items like kayaks or anchors).

• Order Processing: Orders are processed within 1–2 business days before being handed to the carrier.

• Delivery Times: Vary by shipping method (see table below). Times exclude weekends and holidays.

2. Shipping Methods and Costs

Shipping costs are calculated based on order value, weight, dimensions, and destination. Oversized items may incur additional freight charges, displayed at checkout. The table below outlines our shipping options:

Notes:

• Costs are estimates and may vary based on carrier rates, package dimensions, or destination.

• Oversized items are identified with a shipping_label: oversized in our product feed for accurate pricing.

• Carrier-calculated rates use product feed attributes (shipping_weight, shipping_length, shipping_width, shipping_height).

3. Order Processing and Delivery

• Processing Time: Orders placed before 3:00 PM EST (Monday–Friday) are typically processed the same day. Orders placed after this time or on weekends/holidays are processed the next business day.

• Handling Time: 1–2 business days to prepare your order for shipment.

• Transit Times:

  • Standard Shipping: 3–5 business days (continental U.S.), 5–7 business days (Alaska/Hawaii).

  • Expedited (2-Day): 2 business days.

  • Overnight: 1 business day.

  • Freight (Oversized): 5–10 business days, delivered curbside, may require a signature.

• Tracking: You’ll receive a tracking number via email once your order ships to monitor its progress.

4. Oversized and Special Items

• Definition: Items like kayaks, large anchors, or heavy marine equipment are classified as oversized and require freight shipping.

• Identification: Marked with a shipping_label: oversized in our product feed.

• Cost: Freight shipping costs range from $50–$200, based on weight, dimensions, and destination, and are quoted at checkout.

• Delivery: Freight shipments are delivered curbside and may require scheduling or a signature.

5. International Shipping

• We currently do not offer international shipping. All orders must be shipped to a U.S. address.

6. Shipping Restrictions

• Hazardous Materials: Certain products (e.g., flammable marine chemicals) may have shipping restrictions due to carrier regulations. These are noted on product pages.

• Remote Areas: Deliveries to remote locations (e.g., rural Alaska) may incur surcharges or extended delivery times, displayed at checkout.

7. Returns and Shipping

• Return Shipping: Per our Return Policy, customers are responsible for return shipping costs unless the item is defective or incorrect.

• Defective Items: Mrs. Boats covers return shipping for approved warranty or defect claims.

• Process: Contact support@mrsboats.com or (800) 123-4567 to initiate a return and receive a Return Merchandise Authorization (RMA) number.

8. Best Practices for a Smooth Shipping Experience

• Accurate Address: Provide a complete and correct shipping address at checkout to avoid delays or additional fees.

• Review Product Details: Check product pages for specific shipping notes (e.g., oversized item fees).

• Track Your Order: Use the provided tracking number to monitor your package’s status.

• Contact Us: For shipping inquiries, reach out to support@mrsboats.com or (800) 123-4567.

9. Compliance with Google Merchant 

Our Shipping Policy adheres to Google Merchant Center guidelines by:

• Providing accurate shipping costs that match or overestimate website prices.

• Disclosing handling and transit times for precise delivery estimates.

• Using product feed attributes (shipping_weight, shipping_label, etc.) for accurate pricing, especially for oversized items.

• Maintaining consistency between website, product feed, and Merchant Center settings.

• Being publicly accessible at https://www.mrsboats.com/shipping-policy without login.

📩 Contact Us

For shipping inquiries, delivery questions, or assistance with tracking your order, please contact us:

Mrs Boats
📍 1591 Sea Gull Dr, Titusville, FL 32796, USA
📞 Phone / WhatsApp: +1 (504) 920-0732
📧 Email: info@mrsboats.com